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T-Mobile Chats / Voice - Bogotá


At OneTouch Direct, we’re all about creating meaningful interactions. We aren’t just a call center; we are a vibrant community committed to exceptional service since 1998! Partnering with Fortune 500 companies, we provide top-notch solutions while ensuring our customers walk away with a smile.

Campaign Overview This campaign focuses on sales through chat and voice channels for a leading telecommunications company.

Working Conditions

  • Role: Sales via chat or voice for a telecommunications company.
  • Salary: COP $2,850,000 (bi-weekly payments) + uncapped sales commissions.
  • Contract Type: Indefinite term.
  • Work Schedule: 42 hours per week.
  • Operating Hours: Monday to Sunday between 11:00 a.m. and 3:00 a.m. (two days off). Training + Nesting

Training (10 days)

  • Monday to Thursday: 8:00 a.m. – 5:30 p.m.
  • Friday: 8:00 a.m. – 5:00 p.m.
  • Days off: Saturday & Sunday.
  • Nesting (10 days)
  • 42 hours per week.
  • Schedules assigned according to operational needs.

Requirements

  • Education: High school diploma, technical degree, technologist, or professional degree.
  • Work Experience: Minimum of 6 months in a call center environment.
  • Location: Must reside in Bogotá.
  • English Level: B2+ – C1.

Benefits

  • Spotify or Netflix membership (choose one) after the first month in operations.


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